Retail Matters

South Africa’s gifting habits, 2026: What over 10 million orders reveal about how we as a nation, express emotion

What 25 years in the business of gifting taught NetFlorist co-founder and Managing Director Ryan Bacher about consumer behaviour Behind every birthday bouquet, congratulations hamper, sympathy arrangement and late-night apology, there is a...

Retailers risk costly decisions when they fail to understand where customers really are

South African retailers have access to more customer, sales and operational data than ever before. Yet many important decisions about where to open stores, how to optimise existing locations and how to respond to changing customer behaviour are still...

Inside the invisible engine powering South African retail

When a garment arrives at your door or appears on a shop rack, it represents the culmination of countless decisions, movements and human efforts. Behind every transaction lies an intricate choreography of manufacturing, logistics and distribution – a...

NIQ State of the Retail Nation: South African FMCG retail lifted by economic tailwinds

NielsenIQ (NIQ) South Africa has released its State of the Retail Nation analysis* for the calendar year of 2025, showing healthy growth in retail sales value and volume. South African consumers spent nearly R683.3 billion on fast-moving consumer...

South African consumers reset the rules for FMCG in 2026

By Zak Haeri, MD for South Africa at NIQ South African consumers entered 2026 with a mindset shaped by prolonged uncertainty. Years of rising living costs and constant adjustment have fundamentally changed how people shop, plan and prioritise. A...

Nile launches as Africa’s first Social e-tailer

Where shopping meets chat, and Africa leads the retail revolution As Africa’s digital economy accelerates, Nile has officially launched as the continent’s first dedicated social e-tailer, transforming how people discover, connect, and shop online...

South Africa’s Growing Appetite for Online Food – and What It Means for Retailers

By James Noble, Sector Executive for Wholesale, Retail and Franchising at Absa Business Banking If one were looking for an indicator of how much food buying has moved online in South Africa, they could look to the roads. Conservative estimates put...

Africa’s Gen Z consumers are reshaping the continent’s retail future

BCG’s ‘119 Million Reasons for Optimism’ report highlights how Africa’s digital-first Gen Z is driving a retail revolution across the continent Pan-Africa, November 2025 – Despite the toughest consumer climate in years, Africa’s youngest consumers...

AI-fuelled retail media opens new frontier in performance marketing for South African brands

By Alasdair Fey, Digital Campaign Manager at midnight, the innovation agency of iqbusiness Retail media has emerged as an advertising powerhouse in the international market, becoming a major revenue generator for players such as Amazon over the past...
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