Retail Matters

South African consumers reset the rules for FMCG in 2026

By Zak Haeri, MD for South Africa at NIQ South African consumers entered 2026 with a mindset shaped by prolonged uncertainty. Years of rising living costs and constant adjustment have fundamentally changed how people shop, plan and prioritise. A...

Nile launches as Africa’s first Social e-tailer

Where shopping meets chat, and Africa leads the retail revolution As Africa’s digital economy accelerates, Nile has officially launched as the continent’s first dedicated social e-tailer, transforming how people discover, connect, and shop online...

South Africa’s Growing Appetite for Online Food – and What It Means for Retailers

By James Noble, Sector Executive for Wholesale, Retail and Franchising at Absa Business Banking If one were looking for an indicator of how much food buying has moved online in South Africa, they could look to the roads. Conservative estimates put...

Africa’s Gen Z consumers are reshaping the continent’s retail future

BCG’s ‘119 Million Reasons for Optimism’ report highlights how Africa’s digital-first Gen Z is driving a retail revolution across the continent Pan-Africa, November 2025 – Despite the toughest consumer climate in years, Africa’s youngest consumers...

AI-fuelled retail media opens new frontier in performance marketing for South African brands

By Alasdair Fey, Digital Campaign Manager at midnight, the innovation agency of iqbusiness Retail media has emerged as an advertising powerhouse in the international market, becoming a major revenue generator for players such as Amazon over the past...

Goodwall, HP Inc and Microsoft launch NextGen AI Alliance programme to equip youth for the future of work

Building digital and AI fluency to prepare youth for the future economy In a groundbreaking move to bridge the AI access gap, Goodwall has joined forces with Microsoft and HP Inc to launch the NextGen AI Alliance, an innovative global partnership...

Creating smarter south african retail experiences

In recent years, there’s been a dramatic shift in the way people shop and the way brands connect with them. And while much of this shift might seem seamless from the outside, more often than not, it’s quietly being powered by artificial intelligence...

NIQ Consumer Tech Trends: The consumer’s hunt for value reshapes the South African market

NielsenIQ (NIQ), a leading consumer intelligence company, has recently released its Consumer Tech Industry Trends 2025 report, forecasting global Consumer Tech & Durables (T&D) sales will reach $1.29 trillion—driven by emerging markets...

How Ekasi, Witsand, and Beyond Are Reshaping Commerce

The South African retail sector has a small but tenacious newcomer to the world of payment solution options. Amidst economic instability, currency devaluation, and a growing unbanked population, Bitcoin is emerging as a lifeline for businesses and...
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