Technology Matters

Catalytic targets SA’s distributed SME contact centres

By Jaco VoigtCEO: TeleMasters, Director: Catalytic I wonder if any SA Business Matters readers will remember those instant business card printers that made a brief appearance around SA malls so many years ago? I remember marveling at the time how...

South Africa has 118,000 unfilled tech jobs. Why does it take so long for jobseekers to land one?

In 2018, Kate Maakane placed second in a hackathon. She was hungry for the opportunity, bright and ready to be challenged. The tech industry didn’t come knocking. It took six more years before she got her shot. A comprehensive 2024/2025...

Why unified IT is the future of enterprise operations

For years, enterprises have solved IT problems by adding tools. A new security gap? Deploy another platform. A monitoring blind spot? Install another dashboard. A collaboration challenge? Introduce another app. Individually, each decision makes...

Digital infrastructure is no longer a technology bet – it is an infrastructure asset class

By Albert Oosthuysen, CEO | Net Nine Nine For infrastructure investors focused on South Africa and emerging markets, digital infrastructure is moving into the same strategic category as renewable energy, transport and utilities. The question is no...

The essential tech trends for African SMEs

by Dumi Moyo, Marketing Director at SAP Africa In 2026, African small and midsize enterprises (SMEs) will be defined by their digital capabilities. Foundational capabilities such as cloud, business AI, and ERP running on clean-core data strategies...

Why the future of South Africa’s tech sector depends on young talent

Ralph Berndt, Head of Sales and Marketing at inq. South Africa If you ask any South African tech leader what keeps them up at night, chances are the answer will not just be the country’s unreliable energy grid or regulation. You can add skills to...

Navigating a career in HR in the age of AI

With AI automating routine HR tasks like CV screening, skills assessments, and employee engagement tracking, Human Resources (HR) professionals need new skills, including data literacy and digital fluency, says Sheryll Kisten, Head: Human Resources...

Seven Decades of Technological Evolution: A New Generational Framework (1960–2030)

Generational theory offers a practical framework for understanding how collective experiences shape human behaviour across time. Scholars have traditionally delineated Baby Boomers, Generation X, and Millennials based on birth year. Yet, as...

rather.chat Leads in SA Smartbot Industry, Connecting over 22 Million Customers with Businesses

rather.chat is proud to be a leading pioneer in the South African smartbot industry, connecting over 22 million South Africans to businesses through smartbot technology, resulting in 250 000 unique sales, with 85 percent of them concluded without any...
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